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Introduction 

At Sylven Glow Solution referred to as we and our, and operating  Gentthreadz, we treat your privacy as a top priority. We are committed to ensuring that your information is handled carefully and respectfully every time you use our website. 

We believe in being clear and transparent so you always understand what information we collect and how it may be used. 

Your trust matters to us, and we aim to create a safe experience for every user visiting our platform. 

Information We Collect 

We may collect information that you share with us while browsing or purchasing on our website. This can include basic contact details that help us identify you when needed. 

Technical information may also be collected to improve the performance and security of our platform. All collected information is handled responsibly and stored securely to maintain your privacy. 

How We Use Your Information 

Your information helps us provide a smooth and reliable experience on our website. It allows us to process your orders and respond when contact is required. We also use this information to enhance website performance and improve the overall user experience. In certain cases, your information may be used to maintain website security and prevent unauthorized activities. 

Sharing Your Information 

We do not share your information with unrelated parties except when required for essential business functions. Any partner involved must also follow strict privacy practices that align with our standards. Your information is never sold or misused, and we ensure all sharing remains limited and necessary. If a situation requires fulfilling a legal request, we may share information only to the extent needed. 

Cookies and Tracking Technologies 

Cookies may be used to support smooth navigation and basic website functionality. They help us understand how users interact with different pages. These tools improve loading speed and allow us to personalize your browsing experience without identifying you directly. 

You may choose to adjust your browser settings regarding cookies, although doing so may limit certain website features. 

Data Storage and Security 

Your information is stored with safeguards that help protect it from unauthorized access. Our systems follow structured procedures that enhance safety at all times. We continually review and upgrade our security practices to keep your information protected. Although we apply strong measures, no system is completely free from risk, and we work diligently to minimize potential vulnerabilities. 

Data Retention Period 

We keep your information only for the duration needed to fulfil the purpose for which it was collected. This helps maintain accuracy and relevance in our records. Once the required period ends, your information is safely removed or anonymized. Our retention timelines are designed to comply with applicable guidelines while prioritizing your privacy. 

Your Rights and Choices 

You may request access to the information we hold about you whenever needed. This helps you review the accuracy of your details. You may also ask for corrections if you find any information to be incomplete or incorrect. If you wish to limit or update your information, you can contact us for assistance and we will help accordingly. 

Children’s Privacy   

Our website is not intended for individuals below 18 years of age. We take this requirement seriously to ensure safe and appropriate use of our services. 

We do not knowingly collect information from anyone under the age of 18. If such information is detected, it will be removed. 

Parents or guardians who believe a minor has interacted with our website may contact us for immediate support. 

Third Party Links 

Our website may contain links to external websites for additional convenience. These websites operate independently and follow their own privacy practices. We encourage you to review their policies before sharing any information on those platforms. We are not responsible for how third party websites handle your data once you leave our platform. 

Changes to This Privacy Policy 

We may update this Privacy Policy whenever necessary to reflect changes in practices or legal requirements. Any update will be posted directly on this page. 

We encourage you to check this page periodically to stay informed about how your information is handled. 

Your continued use of our website after updates indicates that you accept the revised terms. 

Consent 

By using our website, you agree to the terms described in this Privacy Policy. This includes the collection and use of your information as outlined above. 

If you do not agree with any part of this policy, you are free to discontinue using our platform. 

Your continued use signifies that you understand and accept our privacy practices. 

Contact Us 

If you have questions regarding this Privacy Policy, you may contact us through our official communication channels via sylvenglowsolution@gmail.com. Our team will assist you with clarity and care. We aim to respond within a reasonable timeframe to ensure your concerns are addressed. We value your trust and remain committed to providing a secure and transparent experience.