Standard shipping takes 3 to 8 business days depending on location and courier availability. 

Address changes are not allowed once the order is placed. Cancel the order and place a new one.

We currently deliver only to pin codes across India and do not provide international shipping.

If delivery cannot be completed, the package returns to our warehouse and re-delivery can be requested. 

Items must be unused, unwashed, and in original condition with tags and packaging intact to qualify. 

Email your return request with order ID, reason, and supporting photos to our customer support team.

Once the return is approved, refunds are processed to your original payment method within 5 to 7 business days.

Partial refunds may be offered if the item partially meets return criteria, such as minor damage or missing packaging.

Submit your grievance via the Help Centre or Contact Us page with details and supporting documents. 

Escalate the issue to the Grievance Officer via email if the support team cannot resolve it satisfactorily.

A unique ticket ID will be generated, and updates will be shared via your registered communication method. 

Grievances are typically resolved within 7 working days, or as required under applicable laws and policies.